A multi‑role portal and refreshed public site for home‑warranty management.

The platform helps homeowners, real‑estate professionals, inspectors, and the internal GHW team file claims, register or order policies, and manage accounts, all within a trusted, mobile‑first brand experience.

Functionalities:

• Role‑based access for Homeowners, Real Estate Agents, Insurance Agents, Inspectors, and GHW staff; navigation and UI adapt to each role.
• Role picker at sign‑in to route users to the correct dashboards and tasks (e.g., homeowner vs. realtor experiences).
• Homeowner flows: File a claim, register an existing policy, and manage claims & policies from My Account.
• Realtor flows: Create an account, order warranties (seller’s, buyer’s, non‑real‑estate), manage submissions, and access the Agent Marketing Center.
• Partner flows (insurance & inspectors): Join the partner network, refer homeowners, and manage deals.
• Guided, multi‑step forms with role‑specific fields and validations for claim submissions and policy orders.
• Role‑specific dashboards and user management (accounts, permissions) for customers and the in‑house team.

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